Effective Date: 9/12/2024

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At West Chiropractic and Neuropathy Center, protecting your privacy is our top priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information. By using our website or services, you consent to the practices described in this policy.

 

1. Information We Collect
We may collect the following types of information:

- Personal Identifiable Information (PII): Name, address, phone number, email, and other contact details.
- Health Information: Medical history, health conditions, treatment details, and other data necessary for your care.
- Payment Information Billing address, insurance information, and financial details like credit card numbers for payment processing.
-Communication Data: Records of your interactions with us through calls, texts, emails, or other methods.
- **Website Data:** Information such as IP address, browser type, and cookies when you visit our website.

 

 2. How We Use Your Information
We use the information we collect to:

- Provide chiropractic and neuropathy care.
- Communicate about appointments, treatments, and account management.
- Process payments and handle billing.
- Improve our services, website, and overall customer experience.
- Send promotional materials, offers, and updates.
- Meet legal and regulatory requirements.

 

 3. Sharing Your Information
Your information may be shared in the following ways:

- With Healthcare Providers: Sharing necessary health information with professionals involved in your care.
- Sharing personal data with third-party services like billing, payment processing, marketing, and IT support.
- For Legal Purposes: Disclosing information when required by law or to protect rights, property, or safety.
- With Your Consent: Sharing personal information with third parties when you give explicit consent.

 

4. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, alteration, or disclosure. However, no internet transmission is fully secure, and while we strive to protect your data, we cannot guarantee complete security.

 

5. Your Rights
You have the right to:

- Access, update, or correct your personal information.
- Request copies of your health records.
- Opt out of marketing communications.
- Request deletion of your personal data, subject to legal requirements.

For any of these requests, contact us using the details below.

 

6. Third-Party Links
Our website may include links to third-party sites. This Privacy Policy does not cover those sites. We recommend reviewing their privacy policies before providing any personal information.

 

7. Cookies
We may use cookies to enhance your browsing experience. You can disable cookies in your browser settings, though this may impact your ability to use certain features of our website.

 

8. Policy Updates
This Privacy Policy may be updated occasionally. Any changes will be posted with the updated "Effective Date." Please review this page periodically to stay informed on how we protect your information.

 

 9. Contact Us
If you have any questions about this Privacy Policy, please reach out to us at:

West Chiropractic and Neuropathy Center  
8855 9th St N,  
St. Petersburg, FL 33702  
Phone: 727-577-0004  
Email: privacy@westchiroclinic.com